Refund policy

  1. Returns Window : We offer a 7-day return and exchange policy from the date your order is delivered.
  2.  Eligibility :

    Customers can return items if they are:

    • Unused and unworn
    • In their original packaging
    • With all tags attached
    • Accompanied by proof of purchase
  3. Non-Returnable Items : 
    • Worn or washed items
    • Damaged due to customer misuse
    • Items without original tags
    • Customized or personalized products
    • Sale/Clearance items (optional)

  4. Exchange Policy :

    • Wrong size
    • Wrong item received
    • Manufacturing defect

  5. Refund Policy :

    • Refunds are processed after inspection.
    • Refunds are sent to the original payment method (or bank account for COD orders).
    • Processing time (usually 5–10 business days).

  6. Damaged or Incorrect Orders :

    Customers should contact support within 24–48 hours of delivery with:

    • Order number
    • Photos of the item
    • Photos of the package

  7. Return Shipping :

    Clearly state who pays:

    • Free returns for defective products.
    • Customer pays return shipping for size changes (or offer free exchanges if you prefer).